The Directorate of Technology, Estates & Facilities (DTEF) provides services and facilities to staff, students and visitors. Within DTEF, the Customer Experience Team oversees the University’s main receptions. The team provides a friendly and welcoming reception service.
This is an exciting time to join the University Reception team; we are currently looking to fill a number of vacancies to welcome and support newly returned students.
As a University Receptionist, on a daily basis, you will be the first point of contact for students, staff and visitors. You will provide support, advice and redirect queries where relevant. The post holder will be required to be flexible according to the needs and resources of the University and may be requested to undertake other duties as appropriate to the grade of post.
A flexible, adaptable approach to work is necessary; whilst you will primarily be based at specific Reception areas, there will also be a requirement to cover other receptions across the University campus.
This post covers 7 days a week. Shifts are managed on a roster basis and will be a combination of early and late shifts between 07:00 - 23:00, averaging 37 hours a week.
Interview date: Rolling basis – Successful applicants will be invited for interview shortly after receipt of application
For informal enquiries: please contact our Customer Experience Team Leader via email: firstname.lastname@example.org
The University strives to be diverse and inclusive – a place where we can ALL be ourselves.
We particularly encourage applications from people who identify as Black, Asian or from a Minority Ethnic background, who are underrepresented at the University.
We offer family friendly, flexible working arrangements, with forums and inclusive facilities to support our staff. #EqualityatYork
York is one of the most successful universities in the UK.
With world-class activity across the spectrum from the physical sciences, life sciences, and social sciences to the humanities, we have been recognised as one of the top 100 universities in the world, gaining outstanding results in official assessments of our research and teaching.