The Department of Economics and Related Studies are seeking to appoint enthusiastic and proactive Student Services Administrators to join our busy Student Services Team.
Led by the Student Services Manager, the Student Services Team provide a welcoming and high quality customer service to our students, colleagues and visitors.
You will play a pivotal role in ensuring that every stage of the student journey is managed efficiently and effectively, from the pre-application stage, right through to graduation.
You will be a proactive individual accustomed to finding efficient solutions to everyday problems, and to meeting deadlines whilst maintaining a high standards and accuracy. You will be a competent IT user with a keen eye for detail, who enjoys helping people. Your learning and development will be supported throughout your time here. We are committed to providing a flexible, family-friendly environment, including an established flexi-time scheme, and the option of a blended approach to on campus and remote working where appropriate.
To provide a professional, flexible, administrative service, carrying out a range of duties in order to facilitate the smooth running of the Student Services team, to:
Assist in the delivery of all aspects of the student journey and take responsibility for a range of processes.
Provide a reliable customer service, accurate information and advice, and continuously improve our processes.
Acquire a comprehensive understanding of the department’s programmes, and of University policies and systems relevant to the role.
Interview date (via Zoom): 6th January 2022
For informal enquiries: please contact the Student Services Manager on firstname.lastname@example.org
The University strives to be diverse and inclusive – a place where we can ALL be ourselves.
We particularly encourage applications from people who identify as Black, Asian or from a Minority Ethnic background, who are underrepresented at the University.
We offer family friendly, flexible working arrangements, with forums and inclusive facilities to support our staff. #EqualityatYork
York is one of the most successful universities in the UK.
With world-class activity across the spectrum from the physical sciences, life sciences, and social sciences to the humanities, we have been recognised as one of the top 100 universities in the world, gaining outstanding results in official assessments of our research and teaching.