Student and Academic Services supports the University's ambition of offering an outstanding and valuable experience to our students. We support our academic colleagues in achieving excellence in their research, learning and teaching and the student experience.
The Student and Academic Services Directorate is committed to providing a high-quality student-centred service that will enhance student life, retention, success and progression, and will be recognised as exemplary both within and outside the University.
Student and Academic Services comprises the following departments:
We are looking for 2 experienced full-time administrators to join our busy Student and Academic Services Administrative Team. You will be a member of a professional administrative service which provides support to all areas of the Student and Academic Services Directorate; carrying out a range of duties in order to facilitate the smooth running of the Directorate. All Administrators share responsibility for actioning requests in the general admin mailbox, and in addition each member of the team coordinates specific functional services; ensuring that processes are streamlined and that the customer is at the heart of what we do. In addition to the generic responsibilities across the team, all our administrators also have responsibility for supporting the core work of a specific function or service area. We require one administrator to support the HR/Finance service areas and one administrator to support the Department of Student Administration and Academic Affairs.
The team works collaboratively to provide high quality support, ensure resilience and cover for our key operations and to embed continuous improvement practices into our service delivery to ensure that we are providing support that is flexible and adaptable to meet the Directorate’s needs.
Interview date: 17 November 2021
For informal enquiries: For informal enquiries, please contact Julia Hampshire, Student and Academic Services Directorate Administration Team Manager (Julia.firstname.lastname@example.org, 01904 322155).
The University strives to be diverse and inclusive – a place where we can ALL be ourselves.
We particularly encourage applications from people who identify as Black, Asian or from a Minority Ethnic background, who are underrepresented at the University.
We offer family friendly, flexible working arrangements, with forums and inclusive facilities to support our staff. #EqualityatYork
York is one of the most successful universities in the UK.
With world-class activity across the spectrum from the physical sciences, life sciences, and social sciences to the humanities, we have been recognised as one of the top 100 universities in the world, gaining outstanding results in official assessments of our research and teaching.