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PA to the Directors

Directorate of Technology, Estates and Facilities
Based at
University of York - Heslington Campus
Hours of work
Contract status
Fixed term
23,487 - 26,341 a year (reduced pro-rata)
Interview Date
Posted Date
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Job Reference

Role Description

Directorate of Technology, Estates & Facilities

We are inviting applications for a PA to join our team based within the Directorate of Technology, Estates & Facilities (DTEF).  Our directorate is responsible for ‘providing outstanding work, study, research facilities, and facilities to enhance the student experience, on campus and online’.

This role is part of the Administration team, you will report to the Administration Manager and will work closely with our Senior PA to support our group of Directors.  In particular you will support the Director of Facilities whose portfolio includes: Facilities, Admin. & Customers, Accommodation & Room Bookings in addition to: Commercial Services: Retail, Catering, Conferences, Nursery, Copy & Print, York Sport, York Science Park Ltd & Guildhall.


You will be the first point of contact for the Directors and will provide informed advice and guidance to internal and external colleagues, customers and stakeholders. Using your ability to juggle competing workloads and prioritise effectively, you will ensure your tasks are completed in a timely fashion and to a high standard. You will manage the emails and diaries of the directors, arrange and support internal and external meetings and make travel and accommodation arrangements.

You must demonstrate a clear commitment to achieving service excellence through continuous improvement. In addition, you must have the ability to work both within a team and independently and prioritise your own workload effectively. You will use your excellent organisational and communication skills to help to establish good working relationships and collaborate with people across a range of disciplines.

You will be experienced in email and diary management as well as preparing agendas and taking and transcribing minutes to a high standard of accuracy. The team works extensively with Google’s suite of productivity tools - Gmail, Calendar, Docs and Sheets - and you’ll use your experience of those tools and/or other similar online services to help the whole team work efficiently together.

This vacancy is part- time at 22.2 hours per week, ideally to be worked across 5 days.

Skills, Experience & Qualification needed

  • Qualified to 5 GCSE passes at level 4 /Grade C or above (including Maths and English), an equivalent educational qualification, or relevant experience
  •  Experience of providing an excellent standard of customer service to a range of stakeholders
  •  Experience of taking and transcribing detailed minutes to a high standard and in various formats
  • Excellent interpersonal and communications skills, including face to face, telephone and written communication skill
  • Evidence of behaviours that uphold Our Values

Interview date: Friday 8 October 2021

For informal enquiries: please contact Diane Wray, Senior PA via email at

The University strives to be diverse and inclusive  – a place where we can ALL be ourselves.

We particularly encourage applications from people who identify as Black, Asian or from a Minority Ethnic background, who are underrepresented at the University. 

We offer family friendly, flexible working arrangements, with forums and inclusive facilities to support our staff. #EqualityatYork

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