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Administrator (Recruitment)

Directorate of Technology, Estates & Facilities
Based at
University of York - Heslington Campus
Hours of work
Full or part-time (see job details)
Contract status
Fixed term
23,487 - 26,341 per year
Interview Date
14th October 2021
Posted Date
Apply by
Job Reference

Role Description

Directorate of Technology, Estates & Facilities – Customer Service & Administration


The Directorate of Technology, Estates & Facilities (DTEF) is responsible for ‘providing outstanding work, study, research facilities, and facilities to enhance the student experience, on campus and online’.

Our directorate consists of three sections which are:

Technology:  IT Infrastructure: Networks, Faculty IT and Security, Systems, Desktop and Print.  

Digital: Software, Projects, BA/change management.

Estates: Estates Operations: Asset Management, Policy & Assurance, Operations & Maintenance.

Estates Development: Estates Programmes, Projects, and DTEF Engagement.

Facilities: Campus Services: Facilities, Admin. & Customers, Accommodation & Room Bookings

Commercial Services: Retail, Catering, Conferences, Nursery, Copy & Print, York Sport, York Science Park Ltd & Guildhall.

This role is part of the Recruitment & Training Team within Customer Service & Administration. 


In this busy and varied role, you will report to the Recruitment & Training (R&T) Team Leader.  You will carry out a range of administrative duties to assist with the day to day requirements of the Directorate associated with recruitment and people change.  You will be responsible for guiding colleagues from across our Directorate through recruitment and change processes.    Our team ensures that a consistent and fair approach is taken for all.  Sensitivity and confidentiality are key to this role as is the ability to respond sympathetically to a range of queries.

You will be required to to use various systems such as eRecruiter, Resource Link and Kronos.  Full training will be provided for these however it is expected that you will have a good understanding of collaborative working and hold strong IT Skills.  Experience of working with Google Suite would be an advantage.

Skills, Experience & Qualification needed

  • Qualified to 5 GCSE passes at level 4 /Grade C or above (including Maths and English), an equivalent educational qualification, or relevant experience
  • A proactive and collaborative team player, be able to demonstrate initiative, adaptability and strong organisational skills to prioritise a busy and varied workload to key deadlines, and enjoy building strong working relationships with colleagues at all levels.
  • Experience of working in a varied administrative role effectively balancing competing priorities
  • Excellent interpersonal and communications skills, including face to face, telephone and written communication skills
  • Ability to work flexibly and accurately, under pressure and to tight deadlines
  • Excellent IT skills, and it would be desirable if you have experience of using the Google Suite.
  • Evidence of behaviours that uphold Our Values

Interview date: 14th October 2021

For informal enquiries: please contact the Administration Team Leader

The University strives to be diverse and inclusive  – a place where we can ALL be ourselves.

We particularly encourage applications from people who identify as Black, Asian or from a Minority Ethnic background, who are underrepresented at the University. 

We offer family friendly, flexible working arrangements, with forums and inclusive facilities to support our staff. #EqualityatYork

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