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Student Services Administrator (Visa Compliance)

Student and Academic Services
Based at
University of York - Heslington Campus
Hours of work
Contract status
23,487 - 26,341 per year
Interview Date
14 October 2021
Posted Date
Apply by
Job Reference

Role Description


Student Administration and Academic Affairs work to enable an excellent experience for students during their time at the University of York, from enrolment to graduation and beyond.  We are responsible for many of the central administrative functions of the University including maintaining the student records, and developing systems and processes that allow for the smooth transition of students through their studies.

We also provide advice and guidance to academic departments to enable them to develop and deliver quality assured, innovative and academically rigorous programmes of study that allow our students to develop their talents and abilities.

We are committed to excellence and work in a collaborative and fast-moving environment. We expect staff to work flexibly and to move within teams and specialisms as they develop a rewarding career in Higher Education


This is an exciting opportunity to be part of a team that is responsible for student visa compliance. You will initially be involved with ensuring that day-to-day compliance activities are actioned, including reporting change of circumstances to the Home Office (UK Visas and Immigration). You will also support the implementation of new system developments to ensure the University’s ongoing compliance in relation to our Student Visa holders. You will help the team develop and embed new processes, review and improve existing processes and identify and develop our reporting requirements.

You can look forward to joining an enthusiastic and friendly team who work in partnership with colleagues across the University. 

The key purposes of the role are:

  • Apply a good working knowledge of departmental/service administrative systems to answer queries and resolve problems from colleagues and service users, referring queries to other team members when appropriate.
  • Assist in the preparation of relevant service information and process documentation and ensure that it is disseminated and updated as required.
  • Contribute to the development of office administrative systems, carrying out administrative processes within required deadlines
  • Prioritise own work within a general plan or schedule in order to meet deadlines and contribute to team and service planning of future work.
  • Organise registration events and meetings on behalf of the team as required
  • Use University systems, eg HR, Google Suite, finance, etc) as required in the context of the job to support team business
  • Become a skilled user of specialist systems (eg SITS, case management systems, etc.) used within your team setting and undertake training as required to keep skills up to date.
  • Support the wider Student Administration and Academic Affairs team with activities as required

Interview date: 14 October 2021

For informal enquiries: please contact Joanne Richmond, Visa Compliance Manager via email at

The University strives to be diverse and inclusive  – a place where we can ALL be ourselves.

We particularly encourage applications from people who identify as Black, Asian or from a Minority Ethnic background, who are underrepresented at the University. 

We offer family friendly, flexible working arrangements, with forums and inclusive facilities to support our staff. #EqualityatYork

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