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Quality Support Officer

Student and Academic Services
Based at
University of York - Heslington Campus
Hours of work
Contract status
Fixed term
32,817 - 40,322 a year
Interview Date
To be confirmed
Posted Date
Apply by
Job Reference

Role Description


The Academic Support Office (ASO) is part of the Student & Academic Services Directorate, which also includes Careers and Placements, Student Services and Student Life and Wellbeing.

Collectively the Directorate contributes to the experience and success of students and staff by:

  • providing the support that students and staff need to deal with aspects of student life that can enhance learning and capability;
  • promoting and facilitating students’ personal development and career planning;
  • contributing to the assurance of academic standards and the quality of teaching and learning, and
  • providing the administrative underpinning for the student life cycle.

The ASO plays an important role in helping to ensure that the University maintains its reputation for high quality teaching and learning.  The Office is responsible for co-ordinating processes for assuring the quality of educational provision and for supporting a wide portfolio of activities aimed at enhancing teaching and learning practices. 


The post offers an opportunity to contribute to a broad portfolio of work which aims to assure and enhance the quality of learning and teaching within the University.

You will work closely with a range of colleagues across the institution for whom learning and teaching matters are a key concern, taking the lead in some areas of work.

This is a full-time, fixed term (6 months) post to cover a secondment.

The salary will be in the Grade 6 range of the University’s salary scales.

Skills, Experience & Qualifications needed

Previous experience of providing professional advice and support to academic staff, knowledge of the national teaching and learning quality assurance agenda in Higher Education, and excellent communication and interpersonal skills are essential for this post.

Interview date: To be confirmed

For informal enquiries: For informal enquiries, please contact Cecilia Lowe, Acting Director of the Academic Support Office (

The University is committed to promoting a diverse and inclusive community  – a place where we can all be ourselves and succeed on merit. We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums, campus facilities and services to support staff from different backgrounds.

      New Athena Swan Bronze Award              

A place where we can ALL be ourselves #EqualityatYork



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Why York?

York is one of the most successful universities in the UK.

With world-class activity across the spectrum from the physical sciences, life sciences, and social sciences to the humanities, we have been recognised as one of the top 100 universities in the world, gaining outstanding results in official assessments of our research and teaching.