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DOHS Student and Academic Programmes Support Administrator

Health Sciences
Based at
University of York - Heslington Campus
Hours of work
Contract status
Fixed term
21,814 - 25,217 a year
Posted Date
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Job Reference

Role Description


One of the largest Departments in the University, the Health Sciences teaching portfolio includes pre-registration education for nurses and midwives, as well as post-registration education for qualified health professionals plus taught and research programmes in a range of health-related disciplines.

The Student and Academic Services team provides admin support for the Department’s teaching and learning across all our programmes. Within this team, the Programmes Office, led by the Programmes Office Manager, supports course scheduling and delivery, assessment, student progression and achievement, quality assurance, compliance with PSRB requirements, programme support and information, and academic committees.


We are seeking an administrator to join the Programmes team, supporting our portfolio of post-registration education for qualified health professionals.   This includes freestanding modules as well as longer programmes. The role involves supporting admissions, teaching delivery and assessment through to completion and beyond. Courses are delivered face to face and at a distance and may be a day long in duration or spanning 3 years. A large number of courses are governed by different Professional Statutory Regulatory Bodies (PSRB) and may therefore operate a little differently to traditional academic courses. A high level of organisational skills and the ability to work flexibly across teams is essential. The successful candidate will be expected to have excellent IT skills with a particular focus on managing large volumes of data that form the basis of external financial reports & audit.

Skills, Experience & Qualification needed

  • Qualified to 5 GCSE passes at level 4 or above (including Maths and English), an equivalent educational qualification, or relevant experience
  • Experience of working in a varied administrative role effectively balancing competing priorities
  • Experience in the use of relevant IT applications and/or systems including MS Office and/or Google applications
  • Ability to analyse, interpret and summarise numerical and written information for use in a variety of ways
  • Planning and organisational skills, e.g. meetings and events
  • A proactive approach and the ability to apply problem-solving skills
  • Attention to detail and ability to provide accurate, concise summaries and notes
  • Able to work flexibly and accurately, under pressure and to tight deadlines
  • Excellent  interpersonal and communications skills, including face to face, telephone and written communication skills
  • Commitment to work in and contribute to an environment of change and continuous improvement
  • Commitment to collaborative working with colleagues and stakeholders to achieve Departmental and team objectives
  • Experience of providing an excellent standard of customer service to a range of stakeholders
  • A personal commitment to the principles of equality and diversity, and awareness of and empathy with people from all cultural and ethnic backgrounds

Interview date: Friday 18 December

For informal enquiries: please contact Sarah Wilkie (email:

The University is committed to promoting a diverse and inclusive community  – a place where we can all be ourselves and succeed on merit. We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums, campus facilities and services to support staff from different backgrounds.

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