We are looking for enthusiastic, adaptable and well-organised people to fill a number of permanent and fixed-term posts in the University of York Admissions team. The Admissions team is responsible for the admissions process for undergraduate and postgraduate programmes at the University and for the Hull York Medical School. The Admissions team sits in the Marketing, Recruitment, Admissions and Outreach (MRAO) office which provides information, advice and guidance to prospective applicants and their families, and promotes widening participation in higher education.
The Admissions teams handle over 50,000 applications each year, and provide information, advice and guidance for prospective applicants, applicants, and academic and support staff across the University.
You will work with colleagues within MRAO, academic departments and other professional services to support activities from pre-application through to enrolment.
The post-holder will provide an efficient and effective admissions service and excellent customer service to internal and external stakeholders.
Main purpose of the role
Your main responsibilities will be processing applications for admissions according to strict clear criteria supplied by academic departments, handling email and telephone enquiries from prospective applicants, applicants and colleagues across the University. Other responsibilities will include advising staff in academic departments on admissions decisions, interpreting guidelines on educational equivalences, and advising on University regulations and procedures.
You will have excellent attention to detail, be flexible, self-motivated, reliable, and able to communicate effectively with customers and partners. An ability to follow processes and procedures as well as maintain accurate and up to date administrative data is essential.
Interview dates will be confirmed. Interviews will be held remotely using video conferencing.
Please contact Catherine Samworth at firstname.lastname@example.org
The University is committed to promoting a diverse and inclusive community – a place where we can all be ourselves and succeed on merit. We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums, campus facilities and services to support staff from different backgrounds.
A place where we can ALL be ourselves #EqualityatYork
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With world-class activity across the spectrum from the physical sciences, life sciences, and social sciences to the humanities, we have been recognised as one of the top 100 universities in the world, gaining outstanding results in official assessments of our research and teaching.