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Student Support Assistant

Department
Hull York Medical School
Based at
University of York - Heslington Campus
Hours of work
Full-time
Contract status
Open
Salary
19,133 a year
Interview Date
To be confirmed
Posted Date
09/10/2020
Apply by
23/10/2020
Job Reference
8849
Documents

Role Description

Hull York Medical School Student Support Team is seeking to recruit a Student Support Assistant to be based at the University of York, on a continuing contract.

Working with your counterpart on the University of Hull campus, you will be required to provide excellent customer service to students, staff and visitors through a front-facing role.  You will have excellent communication skills, both orally and written and have experience of working effectively as part of a team.  You will be responsible for providing support to the Academic Lead for Student Support and the Student Life and Wellbeing Officer.

Hull York Medical School is committed to the ongoing development of its student support services and delivering a high standard of support across all of its academic and clinical environments. This is a front facing role and the successful candidate will take on the responsibility of being the first point of contact through face to face front desk advisory service duties and via telephone/email exchange with students, staff and visitors, signposting to support services within the School, in our parent universities and external agencies as appropriate.

The role is extremely varied and there will be some occasions when travel to the University of Hull and our NHS partnership sites is necessary.

To discuss this role informally, please contact Gwen Irving, Student Life and Wellbeing Officer, via email:  gwen.irving@hyms.ac.uk.

For information about Hull York Medical School, please visit www.hyms.ac.uk.

The University is committed to promoting a diverse and inclusive community  – a place where we can all be ourselves and succeed on merit. We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums, campus facilities and services to support staff from different backgrounds.

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A place where we can ALL be ourselves #EqualityatYork

 

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