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Administrative Assistant

Department
Student and Academic Services
Based at
University of York - Heslington Campus
Hours of work
Part-time
Contract status
Fixed term
Salary
21,814 - 23,067 a year (reduced pro rata for part time working)
Interview Date
Week commencing 17 February 2020
Posted Date
14/01/2020
Apply by
28/01/2020
Job Reference
8351
Documents

Role Description

The Academic Support Office plays an important role in helping to ensure that the University maintains and develops its reputation for excellence in teaching and learning.  The role forms part of the Academic Support Office’s administrative team, providing vital support which contributes to the effective operation and reputation of the office, and ensures a high standard of service quality. Duties will include acting as first point of contact for enquiries, arranging meetings, workshops and other events, drafting correspondence and documentation, and developing and maintaining departmental documents, databases and web pages.  Candidates should have excellent organisational, communication and interpersonal skills.

The Academic Support Office (ASO) is part of Student & Academic Services, which also includes Careers and Placements, Student Services, Student Life and Wellbeing. 

Student and Academic Services supports the University's ambition of offering an outstanding and valuable experience to our students. We support our academic colleagues in achieving excellence in their research, learning and teaching and the student experience.

Role

The Academic Support Office plays an important role in helping to ensure that the University maintains and develops its reputation for excellence in teaching and learning.  Half of your time will be working with and supporting the three Faculty Learning Enhancement Project Managers in the Academic Support Office, who work across the ASO structure and with key colleagues such as the Faculty Associate Deans, the Faculty Operations Managers in the Registrar and Secretary’s team and the Faculty Employability Managers in Careers and Placements.

The remainder of the time is to support one of the FLEPMs, the Educational Adviser for Apprenticeships and the Apprenticeships Project Officer who are leading a workstream as part of the University’s strategic expansion of degree apprenticeship programmes.  The University of York is undertaking an exciting transformation project to build the capability to deliver higher and degree apprenticeship programmes from 2020 onwards. This initiative will allow the University to develop strategic partnerships with local and regional employers, further develop its widening participation agenda, and provide high quality apprenticeship training across a range of occupations.

The Office is looking for a proactive and enthusiastic individual to provide high quality administrative support.  Duties will include acting as first point of contact for enquiries, arranging meetings, setting up focus groups, workshops and other events, drafting correspondence and documentation, and developing and maintaining departmental documents, databases and web pages.  Candidates should have excellent organisational, communication and interpersonal skills.

The post is line-managed by the Executive Assistant and Administration Manager.

Skills, Experience & Qualification needed

  • A general education to include 5 GCSE passes at Grade C or above (including Maths and English), or an equivalent educational qualification, or relevant experience
  • A thorough knowledge and understanding of the principles of service provision and office management and administrative systems and functions within a large, complex organisation
  • IT skills, with the ability to use Microsoft Office, particularly Word, Excel, Access, PowerPoint, and the ability to create & maintain web pages and online media
  • Excellent communication skills, both written and oral
  • Competent in diary management, with the ability to plan and organise meetings, small scale events and workshops.
  • Ability to create and maintain project documentation and logs, including payment records.
  • Ability to organise and balance multiple priorities effectively to meet required deadlines, using initiative to solve problems where necessary.
  • Able to work independently as well as part of a team. 
  • Attention to detail and methodical approach.

For informal enquiries: please contact Julia Hampshire (Julia.hampshire@york.ac.uk) 01904 322155)

The University is committed to promoting a diverse and inclusive community  – a place where we can all be ourselves and succeed on merit. We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums, campus facilities and services to support staff from different backgrounds.

      New Athena Swan Bronze Award              

A place where we can ALL be ourselves #EqualityatYork

 

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