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Student Support Administrator

Based at
University of York - Heslington Campus
Hours of work
Contract status
21,41424,771 a year
Posted Date
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Job Reference

Role Description

The Department of Sociology are seeking a customer-focussed, open-minded, proven team-worker to join the department’s student-facing administration team as a full-time Student Support Administrator.

The Student Support Administrator will support all student-facing administration within the department at both undergraduate and postgraduate level. This will include providing support for our postgraduate research community, handling special cases for our students including leave of absence, exceptional circumstances affecting assessment, and those who require adjustments due to disabilities. There will be a range of other activities throughout the student lifecycle that you will support including placement activity, admissions, and assessment.

More generally, as one of a small administrative team in a busy office, you will be responsible for providing an efficient, effective and flexible administrative service to all students, staff and visitors.

You should be an open-minded and flexible individual, committed to professional development and continuous improvement. You will be able to demonstrate excellent IT skills and interpersonal skills, able to work as part of a team who are collectively committed to providing an outstanding student experience.

Working hours will be on a flexi-time basis, with the team covering the office between 9:00 – 5:00 between them. You may be required to work occasionally at weekends to support admissions activity (approx. 4-5 days per year) and to work longer hours during peak workload times (e.g. during assessment hand-in periods) but in return we commit to providing a flexible role that will allow you to develop and grow.

The University is committed to promoting a diverse and inclusive community  – a place where we can all be ourselves and succeed on merit. We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums, campus facilities and services to support staff from different backgrounds.

      Athena Swan Bronze               

A place where we can ALL be ourselves #EqualityatYork



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Why York?

York is one of the most successful universities in the UK.

With world-class activity across the spectrum from the physical sciences, life sciences, and social sciences to the humanities, we have been recognised as one of the top 100 universities in the world, gaining outstanding results in official assessments of our research and teaching.