Student Services works to enable an excellent experience for students during their time at the University of York. We provide information, advice, guidance and support to students and work with from their enrolment through to their graduation. We also provide advice and guidance to colleagues across the University who rely on our expertise and processes to support the student lifecycle. The work of the Service is important in ensuring that the University meets a number of statutory compliance duties.
We are committed to excellence and work in a collaborative and fast-moving environment. We expect staff to work flexibly and to work across teams and specialisms as they develop a rewarding career in Higher Education. In this role you will work independently and in partnership with colleagues across the University to provide administrative systems and services that support the student journey at York.
The Student Data and Management Information (SDMI) team is embarking on an ambitious programme of change across the University to ensure that data is accurate, timely and accessible, and works as an asset for the University as well as enabling us to respond to changes in statutory reporting requirements.
As Head of SDMI, you can look forward to leading an enthusiastic and friendly team. You will not only take a lead on ensuring the successful transition to a new in-year HESA Student collection methodology (Data Futures), but also work collaboratively across the University to provide high quality data and reporting services.
You will oversee the compilation of a number of statutory data returns, including those to the Higher Education Statistics Agency (HESA), the Student Loans Company (SLC) and the Education and Skills Funding Agency (ESFA). In addition you will play a key role in supporting the University’s compliance with the General Data Protection Regulation (GDPR). In this post you will work in partnership with other leaders to deliver change initiatives and projects - for example current priorities include the delivery of Degree Apprenticeships and the transition to Data Futures.
You will provide expert advice on policy and practice as it relates to the management and reporting of student data.
You will be a member of the Student Services’ Management Team with specific duties with respect to deputising for the Deputy Director of Student Services: Data, Systems and Records.
You will provide leadership on the implementation of agreed strategic priorities and service developments within your area of responsibility.
You will be able to develop successful productive relationships across the University and with external stakeholders to promote the work of your team and to contribute to the delivery of ongoing service improvements.
If you are a highly motivated and enthusiastic individual, seeking to apply and extend your experience of data management and reporting we would be interested in hearing from you. You must have strong analytical and technical problem-solving skills, with process mapping, documentation and report writing abilities. You must also have strong interpersonal skills, be able to work independently or as part of a team, and be willing and able to learn new systems and processes quickly.
The University is committed to promoting a diverse and inclusive community – a place where we can all be ourselves and succeed on merit. We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums, campus facilities and services to support staff from different backgrounds.
A place where we can ALL be ourselves #EqualityatYork
York is one of the most successful universities in the UK.
With world-class activity across the spectrum from the physical sciences, life sciences, and social sciences to the humanities, we have been recognised as one of the top 100 universities in the world, gaining outstanding results in official assessments of our research and teaching.