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Student Services Manager

Department
York Management School
Based at
University of York - Heslington Campus
Hours of work
Full-time
Contract status
Open
Salary
39,609 - 48,677 a year
Posted Date
02/01/2019
Apply by
23/01/2019
Job Reference
7235
Documents

Role Description

This new senior role presents an exciting opportunity to join our thriving Management School. The person appointed will be a committed professional manager, able to evidence the ability to build relationships with colleagues at all levels to deliver successful outcomes.

The role holder will be a key member of the School professional services leadership team, reporting directly to the School Manager. Contributing towards a broad remit including informing the future shape of student services in the School, the person appointed will contribute proactively and expertly to the delivery of a highly efficient and effective student professional services provision, enabling the successful delivery of the School’s strategic objectives. Embedding a culture of continuous improvement across the School will be a key deliverable, ensuring the identification of improvement and innovation to drive process efficiencies.

The ability to engage in collaborative engagement with a wide range of internal and external stakeholders will be key to success as well as evidenced skills and experience in the management and delivery of a number of concurrent large scale projects involving adherence to complex regulatory frameworks.

The role requires self-motivation, flexibility and a commitment to excellence in service provision aimed at improving the student experience.

If you think this might be the new opportunity you are looking for, please do get in touch with the School Manager for an informal discussion: Yvonne.ablett@york.ac.uk.

The University is committed to promoting a diverse and inclusive community  – a place where we can all be ourselves and succeed on merit. We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums, campus facilities and services to support staff from different backgrounds.

      Athena Swan Bronze               

A place where we can ALL be ourselves #EqualityatYork

 

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Why York?

York is one of the most successful universities in the UK.

With world-class activity across the spectrum from the physical sciences, life sciences, and social sciences to the humanities, we have been recognised as one of the top 100 universities in the world, gaining outstanding results in official assessments of our research and teaching.