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University Day Receptionist (part-time)

Department
Directorate of Estates & Campus Services
Based at
University of York - Heslington Campus
Hours of work
Part-time
Contract status
Fixed term
Salary
18,688 - 22,017 (reduced pro-rata for part-time)
Apply by
02/10/2018
Documents

Role Description

As a University Day Receptionist on a daily basis, you will be the first point of contact for students, staff and visitors. You will provide support, advice and redirecting queries where relevant.

The role is varied and at peak times your reception will be busy and your workload challenging. 

You will:

  • Have a  genuine enthusiasm for working with people and delivering excellent customer service
  • Have excellent communication skills in order to be able to provide advice, directions and information to a wide range of visitors, students and staff from a wide range of backgrounds
  • Be organised and efficient in your approach to support the day to day business activities
  • Be sensitive in your approach when dealing with confidential issues such as medical, social and well-being related issues
  • Be able to demonstrate that you are able to undertake administrative duties associated with the day to day provision of a welcoming and information service.
  • Be flexible and adaptable in your approach

 

The post is part-time.  Hours of work are 22.5 per week:  13:00 – 17:30 Monday to Friday. 

Informal enquiries should be made to John Wood via email at john.wood@york.ac.uk.

The University is committed to promoting a diverse and inclusive community  – a place where we can all be ourselves and succeed on merit. We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums, campus facilities and services to support staff from different backgrounds.

      Athena Swan Bronze               

A place where we can ALL be ourselves #EqualityatYork

 

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