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Desktop Specialist (Desktop and Printing Service)

IT Services
Based at
University of York - Heslington Campus
Hours of work
Contract status
25,482 - 31,302 per year
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Role Description

The Desktop & Printing Services team in IT Services, Enterprise Systems, are looking to recruit a Desktop Specialist.

You will help provide the Desktop and Printing Service to the university by supporting the full lifecycle of desktop devices through the configuration, installation and maintenance of equipment to the appropriate standard. You will provide specialist IT desktop support to support teaching, learning and research functions within/across University departments. You’ll work in close collaboration with the IT Support Office and other IT colleagues and teams across the Department and you will participate in departmental project-based activities and identify and recommend improvements to services.

You should hold a degree in a relevant discipline or equivalent relevant professional experience. You should have an understanding of the operational requirements and challenges of supporting desktop and printing systems, as well as having an understanding of team dynamics and how this contributes to effective service delivery. You must have the ability to communicate to a high standard to a broad range of audiences at all levels.

A flexi-time scheme operates which allows for flexible working within operational guidelines.

For any informal enquiries about the role, please contact Sarah Peace, Head of DPS at

The University is committed to promoting a diverse and inclusive community  – a place where we can all be ourselves and succeed on merit. We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums, campus facilities and services to support staff from different backgrounds.

      Athena Swan Bronze               

A place where we can ALL be ourselves #EqualityatYork



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Why York?

York is one of the most successful universities in the UK.

With world-class activity across the spectrum from the physical sciences, life sciences, and social sciences to the humanities, we have been recognised as one of the top 100 universities in the world, gaining outstanding results in official assessments of our research and teaching.