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Desktop Specialist (Desktop and Printing Service)

Department
IT Services
Based at
University of York - Heslington Campus
Hours of work
Full-time
Contract status
Open
Salary
25,482 - 31,302 per year
Apply by
05/10/2018
Documents

Role Description

The Desktop & Printing Services team in IT Services, Enterprise Systems, are looking to recruit a Desktop Specialist.

You will help provide the Desktop and Printing Service to the university by supporting the full lifecycle of desktop devices through the configuration, installation and maintenance of equipment to the appropriate standard. You will provide specialist IT desktop support to support teaching, learning and research functions within/across University departments. You’ll work in close collaboration with the IT Support Office and other IT colleagues and teams across the Department and you will participate in departmental project-based activities and identify and recommend improvements to services.

You should hold a degree in a relevant discipline or equivalent relevant professional experience. You should have an understanding of the operational requirements and challenges of supporting desktop and printing systems, as well as having an understanding of team dynamics and how this contributes to effective service delivery. You must have the ability to communicate to a high standard to a broad range of audiences at all levels.

A flexi-time scheme operates which allows for flexible working within operational guidelines.

For any informal enquiries about the role, please contact Sarah Peace, Head of DPS at sarah.peace@york.ac.uk

The University is committed to promoting a diverse and inclusive community  – a place where we can all be ourselves and succeed on merit. We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums, campus facilities and services to support staff from different backgrounds.

      Athena Swan Bronze               

A place where we can ALL be ourselves #EqualityatYork

 

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