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Student Services Officer (Student Records)

Department
Student and Academic Services
Based at
University of York - Heslington Campus
Hours of work
Full-time
Contract status
Open
Salary
24,983 - 30,688 a year
Apply by
28/08/2018
Documents

Role Description

We are seeking to appoint a professional and enthusiastic administrator on a full time permanent basis, to join our busy and varied Student Records Team based in Student Services. The team works collaboratively with a number of services across the University and has a varied and interesting workload administering all aspects of the student record.

You will be responsible for processing changes to students details and registrations in a timely manner to ensure compliance with the requirements of statutory bodies (HESA, Student Loans Company etc). You will work collaboratively with colleagues across the University to oversee timely enrolment, maintain up to date data in the student record system and resolve any data anomalies and queries as they arise.

You will have experience of working in a busy administrative role within a large, complex organisation. You will have excellent IT skills with the ability to work with all Microsoft products. You should be confident in analysing and presenting information clearly and communicating effectively to a range of people in different formats. You should demonstrate excellent customer service, be able to organise your workload effectively, have a high degree of accuracy and attention to detail and experience of process improvement is desirable.

The post is full-time and the salary is at University pay grade 5.

For further information about the post please contact Camille Dalby: camille.dalby@york.ac.uk

The University is committed to promoting a diverse and inclusive community  – a place where we can all be ourselves and succeed on merit. We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums, campus facilities and services to support staff from different backgrounds.

      Athena Swan Bronze               

A place where we can ALL be ourselves #EqualityatYork

 

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