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University Day Receptionist

Directorate of Estates & Campus Services
Based at
University of York - Heslington Campus
Hours of work
Contract status
Fixed term
18,263 - 21,585 a year, reduced pro rata for part-time hours
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Role Description

As a University Day Receptionist on a daily basis you will be the first point of contact for students, staff and visitors. You will provide support, advice and redirecting queries where relevant.

The role is varied and at peak times your reception will be busy and your work load challenging. 

You will:

  • Have a  genuine enthusiasm about working with people and delivering excellent customer service
  • Have excellent communication skills in order to be able to provide advice, directions and information to a wide range of visitors, students and staff from a wide range of backgrounds
  • Be organised and efficient in your approach to support the day to day business activities
  • Be sensitive in your approach when dealing with confidential issues such as medical, social and well-being related issues
  • Be able to demonstrate that you are able to undertake administrative duties associated with the day to day provision of a welcoming and information service.
  • Be flexible and adaptable in your approach 

The post is part time, on a fixed-term contract (for 12 months).

Hours of work are 22.5 per week:  08:30 to 13:00 Monday to Friday.

Interviews will take place on 11 April 2018.  

Informal enquiries should be made to John Wood via email at

The University is committed to promoting a diverse and inclusive community  – a place where we can all be ourselves and succeed on merit. We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums, campus facilities and services to support staff from different backgrounds.

         IIP Silver Award Athena Swan Bronze               

A place where we can ALL be ourselves #EqualityatYork



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Why York?

York is one of the most successful universities in the UK.

With world-class activity across the spectrum from the physical sciences, life sciences, and social sciences to the humanities, we have been recognised as one of the top 100 universities in the world, gaining outstanding results in official assessments of our research and teaching.