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Apprenticeship: Desktop and Printing Technical Assistant

IT Services
Based at
University of York - Heslington Campus
Hours of work
Contract status
Fixed term
Apprentice Level 2 - 12,650 a year
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Role Description

IT Services at the University of York is looking to recruit to an Apprenticeship role. The role is suitable for an individual seeking to specialise in IT systems technical support, building knowledge and skills needed for a future IT related career.

The Apprentice Desktop & Printing Technical Assistant role is based in the Desktop and Printing Service team within Enterprise Systems, IT Services. The Desktop and Printing Service manages all aspects of the desktop for staff and students, including Windows, Linux and Macintosh, from purchase to installation. The team also provides and supports the University’s managed print copy and scan service (York Print Plus), which is available across the whole campus.

During this training role, the apprentice will support established IT Services staff in completing activities associated with supporting the full lifecycle of devices used to deliver the Desktop and Printing service to both staff and students. Over the programme a wide range of tasks will be undertaken to gain practical experience across the different areas of IT Services.

In addition, the role holder will be required to undertake the Level 3 Infrastructure Technician Apprenticeship at York College as part of this apprenticeship.

If you require more details of the course then please contact York College Tel: 01904 770368, or by email:

For more information about the on the job training and apprenticeship at the University of York, please contact Tom Borgia,, Tel: 01904 324348.

It is anticipated that interviews for the Apprenticeship will be held on 25 January 2018 and that the Apprenticeship will begin in February 2018.

Closing date: 2 January 2018

Interview date: 25 January 2018

The University of York is committed to promoting equality and diversity



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