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Student Support Administrator

Based at
University of York - Heslington Campus
Hours of work
Contract status
20,624 - 23,879 a year
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Role Description

The Department of Sociology are seeking a full-time Student Support Administrator to join the department’s student-facing administration team, at the earliest opportunity.

You will support all student-facing administration within the department at both undergraduate and postgraduate level. However, it is envisaged in the first instance that this position will be focussed on undergraduate student operations, with key responsibilities including the handling of student enquiries; management of assessments and examinations (including students with exceptional circumstances or other individual requirements); placements, overseas study and careers activity; supporting admissions activity; and other key areas of the undergraduate lifecycle.

More generally, as one of a small administrative team in a busy office, you will be responsible for providing an efficient and effective administrative service to all students, staff and visitors.

You should be an open-minded and flexible individual, committed to professional development and continuous improvement. You will be able to demonstrate excellent IT skills and interpersonal skills. Experience of using the SITS record system would be beneficial but not essential, as training can be given.

The Department of Sociology operates a flexi-time working system (within the constraints of maintaining a high-quality student facing service) and is also happy to consider applications for the role on a job-share basis.

The University of York is committed to promoting equality and diversity



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With world-class activity across the spectrum from the physical sciences, life sciences, and social sciences to the humanities, we have been recognised as one of the top 100 universities in the world, gaining outstanding results in official assessments of our research and teaching.