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Customer Services Coordinator

Department
Information Services
Based at
University of York - Heslington Campus
Hours of work
Full-time
Contract status
Open
Salary
24,565 - 30,175 a year
Apply by
31/05/2017
Documents

Role Description

We have a vacancy for a full-time Customer Services Co-ordinator, within the Customer Services team.

You will provide day to day supervision of the Help Desk and enquiry services, along with supervision of Customer Service Assistants. You will ensure delivery of consistent service across the whole operation. Line management at both a pastoral and operational level is required along with specialist tasks and responsibilities and involvement in projects.

You will be required to work evenings, weekends and/or bank holidays and/or closure days as part of your working pattern.

If you have any queries about the roles advertised, please contact Jackie Knowles, Head of Customer Services, 01904 323872 or by email at jackie.knowles@york.ac.uk

It is anticipated that interviews will be held on 20 June 2017.

Vacancy Reference: 5732

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