Travel & Transport Assistant
Role Description
About us
This role is part of the Mail Room & Sustainable Transport Team within the Facilities section of The Directorate of Technology, Estates and Facilities [DTEF].
About the role
In this role you will support the University’s sustainable travel plan by providing practical assistance to achieve strategic targets in encouraging and changing the University’s staff, student and visitor’s travel behaviour. In particular through patrolling, monitoring and controlling the use of car parks and cycle facilities at the University.
You will be required to work on our University campus locations and it is anticipated that approximately 80% of your working time will be spent outdoors. The remaining 20% will be office based. You will be required to work both on your own and with others, dependent upon demands.
In this role you will have contact with students, staff and members of the public and should be an effective communicator and have the ability to remain professional and calm under pressure.
Skills, Experience & Qualification needed
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A current driving license
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Educated to GCSE level, or equivalent
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Basic IT experience, including the ability to enter data on an Excel spreadsheet and to use email
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Excellent interpersonal skills, with the ability to interact with students, staff and members of the public
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Problem solving skills, as well as tact and sensitivity when dealing with difficult situations
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Ability to work alone or with minimum supervision
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Ability to take notes regarding incidents found or occurring, in a manner that can be passed on to others for action
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Evidence of upholding our behaviours as specified in the job description
Interview date: Wednesday 19th March 2025
For an informal discussion about the post, please contact: our Mailroom & Sustainable Transport Manager via email at nigel.smith@york.ac.uk
The University strives to be diverse and inclusive – a place where we can ALL be ourselves.
We particularly encourage applications from people who identify as Black, Asian or from a Minority Ethnic background, who are underrepresented at the University.
We offer family friendly, flexible working arrangements, with forums and inclusive facilities to support our staff. #EqualityatYork
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