Student Services Assistant
Role Description
Department
The Department of Psychology and the Department of Biology is looking to recruit a Student Services Assistant to support a strong Professional & Support Staff Team working across two Departments. You will support not only a large academic community, but a vibrant and diverse student body.
Role
We are seeking a Student Services Assistant to work alongside our current Student Administrators as part of the Student Services team to undertake a range of administrative duties supporting the student lifecycle from pre-entry to graduation (UG, PGT, PGR). The main purpose of the role is to provide friendly and professional support, responding to general email enquiries and in person enquiries whilst having a portfolio of administrative tasks.
This is a varied role and involves extensive contact and communications with both staff and students and so a polite and helpful attitude is essential. This is an exciting opportunity to join our Student Administration team where we give all our staff opportunities for personal development whilst working in a friendly and supportive environment.
Skills, Experience & Qualification needed
- Ability to effectively organise and prioritise own work and follow procedures, in order to produce work to a high standard, to required deadlines
- Communicate effectively in verbal and written formats.
- Use digital technologies including Google applications and/or Microsoft Office.
- Works collaboratively with others.
- Level 2 qualification including Maths and English. (Qualifications at this level include five GCSEs at grade A*-C/ grade 4-9. Please view the full list.) We also welcome applicants with equivalent non-UK qualifications or equivalent professional experience.
Interview date: To be confirmed
For informal enquiries: please contact Louise Ward, Student Services Manager, louise.ward@york.ac.uk.
The University strives to be diverse and inclusive – a place where we can ALL be ourselves.
We particularly encourage applications from people who identify as Black, Asian or from a Minority Ethnic background, who are underrepresented at the University.
We offer family friendly, flexible working arrangements, with forums and inclusive facilities to support our staff. #EqualityatYork
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