Student Services Administrator (Maternity Cover)

Role Description

Role Description 

We are currently seeking a professional administrator, with experience of dealing with students, to carry out a range of duties relating to the student facing services and administration of our undergraduate degree programmes. An enthusiastic team player with a can-do attitude, you will be student-facing and also assist with general administration. With over 1,000 students studying on our 6 undergraduate degree programmes, and 11 MA programmes, you will need to be highly organised with excellent IT and interpersonal skills, in order to provide a high-quality service to both students and staff. 

Role 

This role involves working as part of our small and friendly Professional Support Services team, and reporting to the Student Services Manager. You will gain a good working knowledge of our departmental systems and University Policies and Procedures and use this to provide effective and efficient administrative support for all aspects of the student’s journey. 

Skills, Experience & Qualification needed 

• Educated to GCSE level or above, or possessing equivalent educational experience, you will bring your thorough knowledge of administrative processes and procedures gained in a large complex organisation and your excellent IT skills to the role. 
• You will have a high degree of attention to detail and be able to effectively organise and prioritise your own work and follow procedure to produce work of a high standard to required deadlines. 
• You will have experience of analysing, interpreting and presenting data and dealing with confidential and sensitive information.  

Interview date: To be confirmed

For informal enquiries: Please contact Naomi Myers at naomi.myers@york.ac.uk  

The University strives to be diverse and inclusive  – a place where we can ALL be ourselves.

We particularly encourage applications from people who identify as Black, Asian or from a Minority Ethnic background, who are underrepresented at the University. 

We offer family friendly, flexible working arrangements, with forums and inclusive facilities to support our staff. #EqualityatYork