Student Services Administrator

Role Description

We are currently seeking a student services administrator to join our strong professional support team in the Faculty of Arts and Humanities to carry out a range of duties relating to the student-facing services and administration of our programmes across the faculty.

An enthusiastic team player with a can-do attitude, you will need to be highly organised with excellent IT and interpersonal skills, in order to provide a high-quality service to both students and staff.

You will gain a good working knowledge of our systems and processes  and University policies and procedures and will use this to provide effective and efficient administrative support. This is a demanding and varied role; you will be an organised self-starter with exceptional communication skills and the ability to balance competing priorities in a busy environment.

We currently have one full time role linked to the Department for Language and Linguistic Science. While this role is situated in a specific department, student services role holders may be asked to support other department teams across the faculty if the need arises.

Skills, Experience & Qualification needed

We welcome applications from individuals with a wide range of backgrounds, experiences and ways of thinking. In this role, you will:

• Bring thorough knowledge of administrative processes and procedures gained in a large complex organisation and your excellent IT skills to the role. 
• Provide administrative support to students and staff across a range of activities
• Help deliver a high-quality, accessible and inclusive service
• Learn and use University systems, policies and processes to support day-to-day operations

We are looking for individuals who:

• Enjoy working collaboratively as part of a supportive team
• Are organised and able to manage a range of tasks at the same time
• Communicate clearly and effectively in a way that works for them and others
• Are comfortable using IT systems (training and support will be provided)

For informal enquiries: please contact Isabel Jagoe, isabel.jagoe@york.ac.uk

Interview date: to be confirmed

The University strives to be diverse and inclusive  – a place where we can ALL be ourselves.

We particularly encourage applications from people who identify as Black, Asian or from a Minority Ethnic background, who are underrepresented at the University. 

We offer family friendly, flexible working arrangements, with forums and inclusive facilities to support our staff. #EqualityatYork

As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum (essential) criteria for each position will be offered an interview.  Read more about the University of York’s commitments under the Disability Confident scheme.