Student Services Administrator

Role Description

School

The School of Physics, Engineering and Technology brings physicists and engineers together to push the frontiers of knowledge, foster innovation and meet the grand challenges facing society. Our aim is to deliver world-leading research in both fundamental and applied areas whilst developing new technologies that work for the public good, in an environment where everyone can thrive.

As a School, equality, diversity, and inclusion are central to our culture and we strive to provide a working environment which allows all staff and students to contribute fully, to flourish, and to excel. We aim to ensure that there is a supportive and egalitarian culture at all levels and across all staff groups and offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums, campus facilities and services to support staff from different backgrounds. We are proud to hold Juno Champion and Athena Swan bronze awards, which recognise our commitment to creating an equitable and fully inclusive environment in which staff and students can thrive. We aim to inspire young people to engage with science and engineering through our outreach work. 

Our Student Services Team - in which the advertised role is based - is a friendly team committed to supporting the delivery of an excellent student experience, working closely with academic staff, colleagues in professional services, and student representatives.

Role

We are looking to appoint an enthusiastic and talented individual to join our Student Services Team. The role will primarily focus on supporting the student journey of postgraduate research students including advertising positions and processing applications, organising and contributing to induction and other events, overseeing annual progression processes, and advising and supporting examination and award activities. The role holder will also contribute to the work of the wider Student Services team.

Skills, Experience & Qualification needed (see Job Description for full list)

• Ability to produce work of the highest standard with attention to detail whilst working towards tight deadlines.
• Level 2 qualification including Maths and English. (Qualifications at this level include five GCSEs at grade A*-C/ grade 4-9. Please view the full list). We also welcome applicants with equivalent non-uk qualifications or equivalent professional experience.
• Ability to provide procedural guidance to students and staff
• Ability to accurately record, analyse, interpret and report information/data
• Ability to communicate effectively in verbal and written formats

Interview date: To be confirmed

For informal enquiries: please contact Camilla Danese at camilla.danese@york.ac.uk or contact PET HR on pet-hr@york.ac.uk.

The University strives to be diverse and inclusive  – a place where we can ALL be ourselves.

We particularly encourage applications from people who identify as Black, Asian or from a Minority Ethnic background, who are underrepresented at the University. 

We offer family friendly, flexible working arrangements, with forums and inclusive facilities to support our staff. #EqualityatYork