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Student Housing Adviser

Student and Academic Services
34,308 - 42,155 a year
Grade 6
Contract status
Fixed term
Hours of work
Based at
University of York campus
Posted Date
Apply by
Job Reference

Role Description


The Student Life and Wellbeing works to enhance all aspects of student life and experience at the University and is part of the Student and Academic Services Directorate. The team delivers a wide range of proactive and responsive services for students and staff.


We are looking to recruit an experienced and motivated individual to contribute to the delivery of our Integrated Housing Hub initiative in partnership with the York Law School Clinic, York University Students’ Unions, York St John University, City of York Council and York Citizens Advice. You will lead on specific tasks and deliver agreed outcomes linked to student housing in the private rental sector, including providing specialist housing advice and guidance to students at each stage of the tenancy process.  Working strategically and collaboratively with our internal and external stakeholders the role is critical to ensuring a coordinated approach to supporting students in the private rental sector, bringing together the support currently available to students from different organisations and services.

Skills, Experience & Qualifications needed

  • Level 3 qualifications are essential (Qualifications at this level include A levels. Please view the full list) and an undergraduate degree desirable.
  • Knowledge of relevant issues in higher education, including private rental sector housing
  • Knowledge of providing specialist advice and guidance in a variety of formats including on a one to one basis using different media
  • Knowledge of relevant regulatory and legal frameworks in the private rental sector
  • Ability to work with students on a one to one basis in a variety of media, including providing on-going support
  • Excellent teamwork and interpersonal skills, including the ability to work collaboratively across wider teams and external agencies
  • Experience of providing specialist housing advice in the private rental sector
  • Experience of supporting people; working flexibly to meet their needs and those of the service
  • Experience in social research
  • Can do attitude with a commitment to a student centred approach

This is a fixed-term contract for up to two years.

Condition of Employment

This role is exempt from the Rehabilitation of Offenders Act. Consequently, all applicants will be asked to declare both unspent and spent convictions on their application form. Appointment of the successful candidate will be conditional on a Disclosure and Barring Service check. 

Interview date: to be confirmed

For informal enquiries: please contact (Jill Ellis) on (

The University strives to be diverse and inclusive  – a place where we can ALL be ourselves.

We particularly encourage applications from people who identify as Black, Asian or from a Minority Ethnic background, who are underrepresented at the University. 

We offer family friendly, flexible working arrangements, with forums and inclusive facilities to support our staff. #EqualityatYork

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