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Student Experience Officer

33,309 - 40,927 a year
Grade 6
Contract status
Hours of work
Based at
University of York campus
Interview date
w/c 18/07/2022
Posted Date
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Job Reference

Role Description


The Department of History is one of the largest in the UK, with a present complement of over 50 academic staff, over 900 single-subject or combined-honours undergraduate students, and a graduate school of more than 150 students on various postgraduate programmes.


The Department is seeking to appoint a Student Experience Officer to work alongside Academic Supervisors and the PSS team to assist students who require additional support to complete their studies. You will liaise with these students to signpost them to an appropriate source of assistance while ensuring appropriate arrangements are in place in relation to their academic work. You will also organise wellbeing activities for History department students at key points throughout their degree.

Skills, Experience & Qualifications needed

  • Experience of a student support related role at a senior administrative level within the education sector
  • Proven problem-solving skills and the ability to prioritise
  • The ability to Identify and implement continuous improvement.
  • A relevant mental health-related qualification would be desirable but the willingness to undergo training in this area is essential

Interview date: week commencing 18 July 2022

For informal enquiries: please contact Cathy Moore on

The University strives to be diverse and inclusive  – a place where we can ALL be ourselves.

We particularly encourage applications from people who identify as Black, Asian or from a Minority Ethnic background, who are underrepresented at the University. 

We offer family friendly, flexible working arrangements, with forums and inclusive facilities to support our staff. #EqualityatYork

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Why York?

York is one of the most successful universities in the UK.

With world-class activity across the spectrum from the physical sciences, life sciences, and social sciences to the humanities, we have been recognised as one of the top 100 universities in the world, gaining outstanding results in official assessments of our research and teaching.