Student Administrator

Role Description

Department

The Department of Politics wishes to appoint a talented and enthusiastic administrator to join our Professional Support team. You will work closely with the Undergraduate School Coordinator and the Student Services Manager, providing a full range of administrative duties supporting the student lifecycle, from pre-arrival to graduation. You will gain an understanding of our programme structures and regulations in order to respond to more detailed queries. If you are a highly motivated and proactive person then we are interested in hearing from you; this role is an exciting opportunity for you to join our successful and ambitious team

Role

You will have the ability to work to tight deadlines, whilst managing conflicting priorities, you will be expected to provide a high level of customer service at all times with a friendly, approachable can-do attitude. You will have experience of working in a busy administrative role within a large complex organisation and have excellent IT and organisational skills.

Skills, Experience & Qualification needed

• Provide excellent customer service to all stakeholders, answering queries and resolving problems regarding a range of University processes and systems
• Undertake a range of administrative duties, making certain that controls are in place to ensure accuracy and timeliness
• Contribute to the ongoing improvement and development of University processes and systems
• Qualified to 5 GCSE passes at level 4 /Grade C or above (including Maths and English), an equivalent educational qualification, or relevant experience
• Experience of working in a varied administrative role effectively balancing competing priorities
• Attention to detail and ability to provide accurate, concise summaries and notes
• We will add the University’s Equality and Diversity statement to all advertisements:

Interview date: TBC

For informal enquiries: please contact Sue Leatt on sue.leatt@york.ac.uk

The University strives to be diverse and inclusive  – a place where we can ALL be ourselves.

We particularly encourage applications from people who identify as Black, Asian or from a Minority Ethnic background, who are underrepresented at the University. 

We offer family friendly, flexible working arrangements, with forums and inclusive facilities to support our staff. #EqualityatYork