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Senior Cleaning Supervisor, Cleaning Services (Rapid Response Team)

Directorate of Technology, Estates & Facilities
25,642 - 28,762
Grade 4
Contract status
Hours of work
Based at
University of York campus
Interview date
Posted Date
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Role Description

Directorate of Technology, Estates & Facilities - Facilities Services

The Directorate of Technology, Estates and Facilities [DTEF] is responsible for ‘providing outstanding work, study, research facilities, and facilities to enhance the student experience, on campus and online’.

This role is based within the Facilities section and is part of the Rapid Response team (RRT) within Cleaning Services.

Cleaning Services ensure the University’s offices and residential buildings are suitably clean and well prepared.  There are approximately 380 members of Cleaning Services, who are line managed by Cleaning Zone Managers.  


As part of the RRT, you will respond flexibly to requests for room set ups, furniture moves and the collection and disposal of  goods.  You will coordinate reactive requests and enable the team to undertake deep cleaning as and when required. 

You will be required to supervise a team in the provision of a reactive service, campus wide service.  In addition, you will monitor staff attendance and report verbally on any issues. In this role, you will provide support to the Managers by assisting with team communications, training and time and attendance monitoring.  You will be required to use the University’s online time and attendance system along with other systems and regular email use.  You will provide support and guidance to the  Supervisors and wider teams and when required cover for staff absences and work with colleagues to ensure a professional service is delivered. 

We currently have a 20 hour per week vacancy available for which the usual hours of work are as follows:

Friday 10:00 - 15:00

Saturday 06:00 - 14:00

Sunday 6:00 - 14:00 

Whilst regular hours of work are in place, there is a requirement for cover to be provided across any 5/7 working days including evenings, weekends and public holidays.

Skills, Experience & Qualification needed

  • Full driving licence
  • Working knowledge of computer software such as Microsoft Word and Excel and Email
  • Knowledge of cleaning chemicals and safe methods of working.
  • Understanding of Health & Safety issues in relation to manual handling and COSHH

Interview date: Wednesday 22nd February 2023

For informal enquiries: please contact


The University strives to be diverse and inclusive  – a place where we can ALL be ourselves.

We particularly encourage applications from people who identify as Black, Asian or from a Minority Ethnic background, who are underrepresented at the University. 

We offer family friendly, flexible working arrangements, with forums and inclusive facilities to support our staff. #EqualityatYork

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