Operations Manager

Role Description

Department

The new Operations Manager will join the Social Care Group within the School of Business & Society, which is playing a leading role in attracting national strategic investments in social care research infrastructure.  This post arises from a new £5m award to a strategic research support centre across England, and complements York’s leadership of the NIHR School for Social Care Research and ‘The Curiosity Partnership’ which are promoting social care research capacity for the future.  The group is a growing mix of research and professional support service staff, who provide a collegiate environment for developing and delivering our ambitious programmes.

Role

We are seeking to appoint an experienced Operations Manager to lead on the operational delivery of a new Specialist Centre for Social Care (www.nihr.ac.uk/news/new-centre-support-social-care-researchers-england).  Working closely with the Centre’s Director and a York-based RSS Hub, and across research advisers in six other universities and four community organisations, you will be responsible for developing and implementing the structures and processes needed to deliver exceptional quality support to social care research teams.  You will be a visible and leading figure in the Centre and will represent its interests in many national forums and in collaboration across other RSS Hubs and Specialist Centres across England.

Skills, Experience & Qualifications needed

The ideal candidate will have:

• Knowledge of (applied) research in a related research field and funding frameworks

• Experience of developing and managing operational plans at large scale

• Experience of budget management including monitoring and reporting

• Experience of managing competing demands across multiple stakeholders

• Experience of line management and managing teams

• Experience in communications, partnership development and collaborative working

Please see full details on the main qualifications, knowledge, skills, and experience essential to the post in the ‘person specification’ document

The post is available for immediate start and is fixed term until 30 September 2028. It is a full-time position. Flexible working options are available. 

Interview date: To Be Confirmed

For informal enquiries: please contact Mark Wilberforce on mark.wilberforce@york.ac.uk.

The University strives to be diverse and inclusive  – a place where we can ALL be ourselves.

We particularly encourage applications from people who identify as Black, Asian or from a Minority Ethnic background, who are underrepresented at the University. 

We offer family friendly, flexible working arrangements, with forums and inclusive facilities to support our staff. #EqualityatYork