Information Officer

Role Description

Department

We are looking for an Information Officer to play a crucial role in the Office of Philanthropic Partnerships and Alumni (OPPA). OPPA is responsible for cultivating relationships with philanthropic donors and volunteers and maintaining life-long links with our alumni community through a range of benefits and services.

The Information Officer will join an expanding team of creative, visionary and dedicated professionals. The role will work with colleagues to achieve ambitious new goals to increase philanthropy and volunteering and develop a sector-leading alumni engagement programme. To learn more about the department and what it is like to work here, please visitour recruitment microsite

Role

As Information Officer, you will be a key part of the Operations and Experience team within the Office of Philanthropic Partnerships and Alumni (OPPA). You will join a newly-formed team of highly skilled information management, data analysis and customer care professionals, and support the Information and Insight Manager by maintaining the University’s alumni, donor and volunteer data and systems. You will also act as Departmental Computing Officer, supporting the IT needs of the wider OPPA team in collaboration with the University’s IT directorate.

As we look to rapidly expand our fundraising and alumni activity, your work across data acquisition, analysis, management information, GDPR compliance and reconnecting with alumni we have lost touch with will be critical to all of OPPA’s efforts.

Skills, Experience & Qualification needed

• Experience of managing data within large and complex databases
• Knowledge of data protection principles and legislation
• Experience of delivering IT training and technical support
• Experience of managing a CRM system
• High levels of accuracy and attention to detail
• The ability to work independently and manage their own time across competing priorities

For informal enquiries: please contact Dan Parker, Information and Insight Manager at dan.parker@york.ac.uk

The University strives to be diverse and inclusive  – a place where we can ALL be ourselves.

We particularly encourage applications from people who identify as Black, Asian or from a Minority Ethnic background, who are underrepresented at the University. 

We offer family friendly, flexible working arrangements, with forums and inclusive facilities to support our staff. #EqualityatYork