Human Resources Operations Manager

Role Description

The University of York exists for the public good. The role of the HR team is to support and enable the development of the culture and community of the University - this is what drives and motivates us. The HR Operations Team strives to ensure that the relationship between its people is managed through transparent practices and relevant legislation. We are ambitious, action oriented, curiosity driven, courageous and have a collective purpose to deliver a valued and high quality service to our stakeholders.

Role

The HR Operations Manager will report to the Assistant HR Director (Operations) and will play a key role in supporting the HR Strategy as part of the Senior HR Team. 

The post holder will line manage a team of qualified HR Advisers / Officers. This will include day to day supervision of work and coaching/training. You will be responsible for monitoring the performance of the HR Operations team, regularly reviewing agreed service levels, quality and other metrics, identifying and implementing the necessary changes to improve service delivery.

You will be known as a trusted and expert employee relations adviser particularly in relation to the more challenging and complex people matters that may arise. You will forge strong professional relationships with senior managers and work in partnership with the University's recognised Trade Unions in a positive manner.

Benefits

• Hybrid Working arrangements; our offices are on the main University campus in Heslington; York, where you will be required to work a minimum of 1 day per week

• Flexible working hours, based around core hours of 10am-12pm and 2pm-4pm

• Generous annual leave scheme of 30 days leave, plus at least 8 statutory holiday days, per year

• Membership of the USS pension scheme which offers over 20% contribution rate, a guaranteed income for life and a one-off cash lump sum when you retire, as well as other benefits, like life cover and ill health cover.

• Access to our Employee Assistance Scheme Health Assured

Skills & Experience needed

• Significant employee relations experience in an HR Advisory capacity 

• A thorough, up to date understanding of employment law and HR good practice

• Experience of leading and contributing to large scale projects 

• Line manage, coach and empower a team of HR professionals

• Excellent communication and highly developed interpersonal skills

• Ability to work proactively with limited guidance and to self-imposed timescales

Interviews:  Thursday 18th January 2024

Informal enquiries are welcomed by Helen Selvidge, Assistant HR Director (Operations) at helen.selvidge@york.ac.uk

The University strives to be diverse and inclusive  – a place where we can ALL be ourselves.

We particularly encourage applications from people who identify as Black, Asian or from a Minority Ethnic background, who are underrepresented at the University. 

We offer family friendly, flexible working arrangements, with forums and inclusive facilities to support our staff. #EqualityatYork