Gifts Administrator
Role Description
Department
The Office of Philanthropic Partnerships and Alumni (OPPA) works with the University's global community of alumni, volunteers and donors to find new ways to tackle inequality, support society-changing research, and help every student succeed.
Role
As the Gift Administrator you will be responsible for processing and accurately recording donations to the University. You will be handling all aspects of single, regular and pledged donations, including Gift Aid and acknowledgment, while providing efficient customer service to the University’s donors.
- Provide administrative support for Telethon fundraising campaigns, processing call outcomes and donations taken via the calling software.
- Keep personal and donation records up-to-date on the Alumni CRM and other relevant systems.
- Process monthly donations via direct debit, GAYE and standing order.
- Reconcil and submit payment requests for successful projects on our crowdfunding platform.
Skills, Experience & Qualification needed
- Excellent numeracy skills with exceptional levels of accuracy and attention to detail.
- Confident user of Microsoft Excel with experience of using CRMs
- Experience in a varied administrative role, successfully balancing competing priorities.
- A track record of providing excellent customer service to a range of stakeholders.
Interview date: To be confirmed
For informal enquiries: please contact Dan Parker on dan.parker@york.ac.uk
The University strives to be diverse and inclusive – a place where we can ALL be ourselves.
We particularly encourage applications from people who identify as Black, Asian or from a Minority Ethnic background, who are underrepresented at the University.
We offer family friendly, flexible working arrangements, with forums and inclusive facilities to support our staff. #EqualityatYork
As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum (essential) criteria for each position will be offered an interview. Read more about the University of York’s commitments under the Disability Confident scheme.
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