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Customer Service Apprentice

York Commercial Ltd
14,971.30 per annum
Not applicable
Contract status
Fixed term
Hours of work
Based at
University of York campus
Posted Date
Apply by
Job Reference

Role Description

As Customer Service Apprentice you will provide a welcoming professional service to effectively ensure the smooth running of reception by providing efficient, friendly and customer focussed service to all York Sport village customers while committing to working towards a Level 2 Customer Service Practitioner qualification.

You will be enthusiastic and self-motivated, with an interest in working within the Sports and Leisure industry. You will possess excellent communication and interpersonal skills and the ability to work on your own initiative and as part of a team within a customer focussed environment.

The starting salary is £14,971.30 per annum. The hours of work are full-time (37 per week).

This is a fixed term position for 18 months.

Why Should You Apply?

  • We offer 38 annual leave days
  • You will be offered full uniform.
  • Car parking on premises is available and subject to competitive monthly fees
  • We provide 10% discount at on-campus catering outlets and Nisa retail shops (T&Cs apply)
  • We offer discounted postage services (National and International)
  • We provide concession rates to use York winning sports facilities, York Sports Village and York Sports Centre
  • We offer Competitive rates at Campus Nursery and Cycle to Work Schemes
  • We offer discounted rates on local retailers and services that are exclusive to YCL

Please note that if a suitable candidate is found, this position may close at any time.

York Commercial Ltd. (YCL) is a wholly-owned subsidiary of the University of York. The Head Office is situated at the University of York, Heslington, York, YO10 5DD. The successful candidate will be appointed on YCL terms and conditions of employment.

The University strives to be diverse and inclusive  – a place where we can ALL be ourselves.

We particularly encourage applications from people who identify as Black, Asian or from a Minority Ethnic background, who are underrepresented at the University. 

We offer family friendly, flexible working arrangements, with forums and inclusive facilities to support our staff. #EqualityatYork

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Why York?

York is one of the most successful universities in the UK.

With world-class activity across the spectrum from the physical sciences, life sciences, and social sciences to the humanities, we have been recognised as one of the top 100 universities in the world, gaining outstanding results in official assessments of our research and teaching.