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Communications Support Officer

External Relations
23,487 - 26,341 per year
Grade 4
Contract status
Fixed term
Hours of work
Based at
University of York campus (with some remote working options available)
Posted Date
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Job Reference

Role Description

The Role

We are looking for an enthusiastic and creative Communications Support Officer who can support all aspects of the communications function - from building emails, updating a website and creating social media content. If you are looking to develop your career in communications and have a passion for delivering exceptional content, then we want to hear from you!

You will be part of the Communications Team in the Office of Philanthropic Partnerships and Alumni (OPPA) and will be responsible for assisting the communications team across websites, email and social media platforms. You will bring drive, creativity and enthusiasm to the role and use your knowledge of communications to reach key objectives around philanthropy and alumni engagement.

This is an exciting time to be joining our team. The University is embarking upon delivering its mission to become a University for Public Good and has just made a significant investment to increase philanthropy and alumni engagement over the next 10 years as we look to establish a more representative and inclusive community.

This role is available as a full-time, fixed term contract for 2 years. 

We are looking for people with:

  • Knowledge of websites and some experience using a website content management system, such as WordPress or Terminal4
  • Knowledge and some experience using social media
  • Knowledge of email marketing
  • Understanding of content creation and delivery
  • A flair for writing and tailoring messages to an audience
  • Excellent stakeholder management and engagement skills; able to confidently guide them through the challenges of prioritisation, and provide information to support recommended decisions

Please see the attached job description for the full list of essential and desirable criteria; we ask that you cover all of these in your application.

Office of Philanthropic Partnerships and Alumni

We are looking for a Communications Support Officer to play a crucial role in the Office of Philanthropic Partnerships and Alumni (OPPA). OPPA is responsible for cultivating relationships with philanthropic donors and volunteers and maintaining life-long links with our alumni community through a range of benefits and services.

The Communications Support Officer will join an expanding team of creative, visionary and dedicated professionals. The role will work with colleagues to achieve ambitious new goals to increase philanthropy and volunteering and develop a sector-leading alumni engagement programme.

To learn more about the department and what it is like to work here, please visit our recruitment microsite:

Salary and benefits

We offer a supportive and inclusive environment for colleagues. Our new flexible hybrid working enables staff to find the right balance to work and life with colleagues working between home and the office.

  •      Salary £23,487 - £26,341 per year
  •      Hybrid working (between home and office)
  •      30 days annual leave pro rata (38 including bank holidays)
  •      Generous pension scheme

See our employee benefits page for the full package of optional benefits and special offers.

Interview date: Thursday 16 June 2022

If you would like to learn more about the role, please contact Charlotte Gibbons, Communications and Digital Manager at OPPA -

The University strives to be diverse and inclusive  – a place where we can ALL be ourselves.

We particularly encourage applications from people who identify as Black, Asian or from a Minority Ethnic background, who are underrepresented at the University. 

We offer family friendly, flexible working arrangements, with forums and inclusive facilities to support our staff. #EqualityatYork

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Why York?

York is one of the most successful universities in the UK.

With world-class activity across the spectrum from the physical sciences, life sciences, and social sciences to the humanities, we have been recognised as one of the top 100 universities in the world, gaining outstanding results in official assessments of our research and teaching.