The Directorate of Technology, Estates and Facilities [DTEF] is responsible for ‘providing outstanding work, study, research facilities, and facilities to enhance the student experience, on campus and online’.
Our directorate consists of three sections which are:
Technology: IT Infrastructure: Networks, Faculty IT and Security, Systems, Desktop and Print.
Digital: Software, Projects, BA/change management.
Estates: Estates Operations: Asset Management, Policy & Assurance, Operations & Maintenance.
Estates Development: Estates Programmes, Projects, and DTEF Engagement.
Facilities: Campus Services: Facilities, Admin. & Customers, Accommodation & Room Bookings
Commercial Services: Retail, Catering, Conferences, Nursery, Copy & Print, York Sport, York Science Park Ltd & Guildhall.
This role is part of the Administration team within Customer Service and Administration.
In this role, you will report to and act as a deputy to the DTEF Administration Manager. You will supervise a small team of customer service administrators overseeing the University Switchboard, Parking and Unicard Helpdesks in addition to contributing to the smooth running of the DTEF Admin Support Team.
The post holder will be responsible for the following duties and responsibilities:
Interview date: 13 September 2022
For informal enquiries: please contact Catherine Browne on firstname.lastname@example.org
The University strives to be diverse and inclusive – a place where we can ALL be ourselves.
We particularly encourage applications from people who identify as Black, Asian or from a Minority Ethnic background, who are underrepresented at the University.
We offer family friendly, flexible working arrangements, with forums and inclusive facilities to support our staff. #EqualityatYork
York is one of the most successful universities in the UK.
With world-class activity across the spectrum from the physical sciences, life sciences, and social sciences to the humanities, we have been recognised as one of the top 100 universities in the world, gaining outstanding results in official assessments of our research and teaching.